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Fitbit Ionic Sleep showing the same sleep for each night

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‎02-28-2018 05:19

‎02-28-2018 05:19

HI! My sleep seemed to stop working. I have a Samsung Galaxy 5. I wear the Fitbit Ionic each night to bed. For example last night it said I had 5h 24 mins sleep but when I look back through the days to see what I have been sleeping it shows the exact same data 5h 24 min. There was one night I didn't wear it and it still showed the 5h 24 min. It used to be that I could click back through the says and see what it was but not anymore. Does anyone know how to fix this? I have restarted the watch, resynced, restarted the phone. Nothing seems to be working.

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‎02-28-2018 08:25

‎02-28-2018 08:25

When you go back through the days, are you doing so by clicking the left and right arrows beside the steps circle?  If so, that changes the display of only the stats with circles above the horizontal line.  To see history of other stats below that line, you have to click the tile to see history.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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