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Fitbit Pay doesn't work

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‎12-19-2022 11:17 - last edited on ‎06-02-2023 18:24 by Fitbit Moderator

‎12-19-2022 11:17 - last edited on ‎06-02-2023 18:24 by Fitbit Moderator

For a couple of weeks now my Fitbit Pay doesn't work. When I try to connect a debetcard I get an error. The cards are visable when I open my wallet in the app, but after that I get an error. Opdrachten versturen naar Versa 2 is mislukt (sending commando to Versa 2 failed) AB029000A3026985 A302900.

 

Tried deleting app en re-installing... no updates available as I can see..

Firmware version 35.72.1.23

Android version 13

Phone: Samsung FE S20

 

My bank doesn't know how to fix it, and I get no response from Fitbit themselves... Any advice here?

 

Moderator edit: updated subject for clarity. 

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