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Fitbit Stopped Working

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‎09-01-2019 12:23

‎09-01-2019 12:23

Hi everyone. About 2 weeks ago my fitbit started flashing between notifications off and notifications on all day. It killed the battery and, after I charged it, it continued having the problem. I let it sit for 2 weeks. I charged it and it's tracking again but now the app can't find it to sync. I removed device from the app and I'm trying to add it again but it still can't be found. When I press and hold the button to turn it off, it only goes to the notification off/on option. I can't even turn it off. Please help!!

Thanks so much!

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‎09-01-2019 22:15

‎09-01-2019 22:15

Hello @GigiHegge may I ask which Fitbit do you have? 

We still need to fix the sync issue. 

Removing a none syncing device from your account will only add more problems. 

Why won't my Fitbit device sync?

How do I set up my Fitbit device?
Why can't I set up my Fitbit device?
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