Fitbit Versa lite won't sync

[SunsetRunner]

Since the 3.44 update my  versa lite will not sync. I have tried all the trouble shooting I have even reset my versa but still wony sync once paired. 

Moderator Edit: Clarified subject

[SilviaFitbit]

@SunsetRunner Welcome to the Fitbit Community. Thanks for the details mentioned. 

I appreciate the troubleshooting performed prior to posting. I'd like you to confirm that this syncing procedure was done and let me know if you're getting any error message when trying to sync. 

Hope this helps. 

[SunsetRunner]

I have tried everything. Before the update I had no issues. 

[SilviaFitbit]

@SunsetRunner Thank you for getting back. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

See you around. 

[SunsetRunner]

I have android os 11

I have restarted my versa lite 

I have restarted my Galaxy A52 5G phone

I have deleted the fitbit app and reinstalled 

I have removed from paired bluetooth devices.

It takes me too many attempts to pair back to my phone its starting to become a joke. I never had any problems until you update the fitbit app on 21st July.

I have filled all the trouble shooting and I have tried another mobile. It's a year this month (August) that I brought it so I'm not happy. I'm not the only one with this issue so obviously it's your bloody update. I have tried to contact you as you suggested but my device isn't listed. Versa lite

[SilviaFitbit]

@SunsetRunner Thank you for listing the troubleshooting performed. 

I see where your disappointment is coming from. I was able to see that you were able to get in touch with our Support team, please continue the communication with them, this to avoid any confusion. 

See you around.