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Not getting text notifications on Charge 3

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‎08-01-2021 10:03 - last edited on ‎08-01-2021 19:54 by

‎08-01-2021 10:03 - last edited on ‎08-01-2021 19:54 by

For about a week, I haven't been getting text notifications on my Charge 3. I've rebooted, uninstalled, reinstalled. No luck. My Charge 3 now does not even show up as an available device on my Bluetooth settings. Help!?!

 

 

Moderator edit: subject for clarity 

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3 REPLIES 3

‎08-01-2021 19:54

‎08-01-2021 19:54

Welcome to the Fitbit Community, @Deniseq67.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and recommend confirming our complete troubleshooting instructions in Why are notifications delayed or missing? 

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-03-2021 04:47

‎08-03-2021 04:47

Hello,

Ensure your phone must be within 30 feet of your Fitbit device to receive notifications. You won't see text notifications if you have the conversation open on your phone. Your Fitbit device shows new, unread texts. You won't see notifications if you turned on settings such as do not disturb or driving mode on your phone. Official Site
 
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‎08-04-2021 17:03

In response to stever596

‎08-04-2021 17:03

Welcome to the Fitbit Community, @stever596.

 

Thank you for joining the thread and sharing your suggestions. I am sure this information will be helpful to other users, I appreciate your time and efforts. Let me invite you to visit our Health & Wellness board where you can share your experiences, make new friends and create your own topics.

 

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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