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Fitbit alta wont sync

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‎01-06-2017 17:42

‎01-06-2017 17:42

My fitbit alta won't connect to my Samsung Galaxy s6. I followed all the suggestions the app gave me, but it still wouldn't work. There is also an update that I can't get on my fitbit because it won't connect. Any ideas on whats going on? Thanks!

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‎01-07-2017 11:15

‎01-07-2017 11:15

If you haven't already tried it, @Nickerdoodle, try turning off WiFi on your Samsung phone and then try to connect to the Fitbit tracker.

 

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