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Fitbit altea hr not communicating

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‎06-19-2018 11:31

‎06-19-2018 11:31

I've tried every step on the why is my fitbit not syncing but it is still not communicating. It was running fine until a few days ago. Please help

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3 REPLIES 3

‎06-20-2018 00:10

‎06-20-2018 00:10

In that troubleshooting guide it suggests restarting your fitbit. Unfortunately this is known to not always work so it might be worth trying that a few more times.

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‎06-20-2018 00:22

In response to SteveH

‎06-20-2018 00:22

Tried 3 times already and still not working. Is there a service centre that can look at the Fitbit

 

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‎06-20-2018 00:24

In response to Ajcoy01

‎06-20-2018 00:24

Fitbit don't have service centres. You might want to contact customer support who can advise of your warranty status and options: contact.fitbit.com

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