09-10-2019
09:01
- last edited on
09-17-2019
14:16
by
RicardoFitbit
09-10-2019
09:01
- last edited on
09-17-2019
14:16
by
RicardoFitbit
I have the Samsung 10 and the app does not work. When will you update the app?
Moderator edit: Subject for clarity
09-17-2019 14:05
09-17-2019 14:05
Hi @CJBWEL, welcome to the Community Forums!
Thanks for bringing this to my attention. To better assist you, can you please provide more information and details about the difficulties you're experiencing with the Fitbit app? Please keep in mind that your mobile device is not listed as a compatible device with our products and services, therefore, you may experience certain difficulties. Even though it's not compatible, please elaborate on your concern so we can move forward.
Keep me posted and let me know if you have any additional questions.