Fitbit app black screen for Android

[SandraEs]

My Fitbit app is just showing a black screen, nothing opens and does nothing. It is also not syncing with any of my devices. Is there other people with the same issue?

Please help!

[RiekoC]

Hello @SandraEs 

What phone/mobile device are you using for your Fitbit app? 

[Hopefullyelpful]

This is happening to me too.

Android 13.

App Version 4.62.1.

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I force stopped the app in Settings and that has solved the issue this time.

[SandraEs · Accepted solution]

I uninstalled it and installed it again, it worked. I think it was because I changed the color of the phone from light to dark. Now the app looks different.

[ManuFitbit]

Welcome to the community forums @SandraEs @Hopefullyelpful. 

Thank you for providing the information regarding the issue that you are experiencing with the Android app. 

I'm glad to hear you solved it.

This information is going to help other users that may be experiencing the same issue. 

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

[Stanleybear]

I've just had to do the same - thanks for the tip.