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Fitbit app crashing when uploading a picture

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‎01-16-2021 09:06 - last edited on ‎01-30-2021 15:26 by Fitbit Moderator

‎01-16-2021 09:06 - last edited on ‎01-30-2021 15:26 by Fitbit Moderator

My app keeps crashing when i try to post a picture in app can anyone help with this problem

 

Moderator Edit: Clarified subject

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‎01-30-2021 15:29 - edited ‎01-30-2021 15:30

‎01-30-2021 15:29 - edited ‎01-30-2021 15:30

@SSBFIT Hi there. Thanks for the details mentioned. 

 

I'd like you to make sure the latest Fitbit app version is installed on your phone. If you're still experiencing this, let me know the phone model and OS installed. Is it happening when posting a picture in Community feed?

 

By the way your post has been moved to this board, in an effort to keep the forums organized. 

 

Let me know how it goes. 

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