help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app crashing when uploading a picture

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-16-2021 09:06 - last edited on ‎01-30-2021 15:26 by Fitbit Moderator

‎01-16-2021 09:06 - last edited on ‎01-30-2021 15:26 by Fitbit Moderator

My app keeps crashing when i try to post a picture in app can anyone help with this problem

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎01-30-2021 15:29 - edited ‎01-30-2021 15:30

‎01-30-2021 15:29 - edited ‎01-30-2021 15:30

@SSBFIT Hi there. Thanks for the details mentioned. 

 

I'd like you to make sure the latest Fitbit app version is installed on your phone. If you're still experiencing this, let me know the phone model and OS installed. Is it happening when posting a picture in Community feed?

 

By the way your post has been moved to this board, in an effort to keep the forums organized. 

 

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer