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Fitbit app forgetting calories

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‎01-11-2024 23:47

‎01-11-2024 23:47

The Fitbit app is behaving strangely for me today. Yesterday it was fine! Now when I exercise, after an hour it forgets how much I exercised and just sets the previous hour to the number of calories burned as if I were not moving at all. It's the oddest thing. It basically can't remember my exercise for longer than an hour. Any advice or is Fitbit messed up today?

10.0.0.0.1 192.168.1.254
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‎01-12-2024 06:55

‎01-12-2024 06:55

Hi @orewa - in the Fitbit App Device screen check that the phone is not also connected as a device. Only your watch should appear as connected.

Restart the watch and phone and sync and see if that sorts it out.

Author | ch, passion for improvement.

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