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Fitbit app freezes

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My fitbit app constantly freezes. I have the latest version. when frozen I need to close the app for a while before I can start it up again. Any help would be appreciated.

Lazblom

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8 REPLIES 8

Try to clear cache for Fitbit App

 

If you are an Android user go to your phones "Settings" -> "Apps and notifications" -> "View all Apps" -> "Fitbit" ->Storage and Cache -> Empty Cache

 

 

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
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Thanks for the reply however it still freezes.

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It is only the Fitbi app that freezes on your phone? Which phone model do you have, and Android version?

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
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Tried to reply however I get this message.

Post flooding detected (community received posts of a unique message more than 1 times within 3,600 seconds)

 

 

 

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Try again later, 🙂

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
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Now I get this message when attempting to answer.

The message body contains which is not permitted in this community. Please remove this content before sending your post. Cant write in twenty two-Five in figures after contains.

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You just have to rewrite it, for some reason it is not allowed to write 15 (dash symbol) 25, you have to write 15 to 25, do not know why. Just rewrite it, I will understand what you mean.

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
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Thanks - Yes it is the phone App which freezes. I have the Versa 3 Fitbit.
I have a Samsung Galaxy A22  Model No. SMA226B. Android version 12.
No other App on the phone freezes.

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