Fitbit app icon has a red dot

[Gwdachsie]

What does a red dot with numbers mean on the fitbit app icon.  How do I get rid of it?

[Floflo27]

I recently got the S8+ and now my Fitbit app shows notifications (1-5) and wont fo away. I go into my app and I have no notifications. I have tried uninstalling as well and force stopping the app.. it always come back... anyone how how to fix this or when a fix will come??

[Vixter21]

Thankyou it is annoying and would be great to have it fixed!!

[RobertoME]

Hi there everyone and my apologies for the late response. Welcome aboard to those newcomers like @Vixter21.

@Floflo27 I have merged your post to this thread as it seem you are experiencing a similar issues. Thanks you for letting me know that you already tried possible troubleshooting steps to address this issue.

I appreciate all your patience while we investigate this issue. At the moment, I haven't received more updates. In the meantime, I recommend to review if you are running the latest version of the app, as it contain stability improvements. For more details please refer to this post.

Feel free to report any changes and I will follow up this issue to keep reporting you any new progress.

[BrianFit2]

Having the same issue. Samsung 8. Posting so I can keep updated on solution.

[FLCT]

Roberto

Thank you for the update. I am running the updated version of the app.  

I will wait to see if any further updates on this issue becomes available.

[Silverali]

I am experiencing the same problem it is becoming increasingly annoying 

[ewilli126]

That worked! Thank you!! 

[nacklelis]

Same here. Turned off as suggested and the number 1 immediately went away. 

[nacklelis]

As soon as I turned off the Keep Alive, the number 1 disappeared.  Just a heads up in Fitbit is trying to resolve the issue. 

[GrampaJ]

I have a red dot with a 4 in it. No clue what  that means. Why is this so cryptic? I have no notifications.

[ewilli126]

When you open the app at the top of the screen you will see your fitbit
device. Tap on it to open. At the bottom of the screen you will see
"Keep-Alive Widget". Turn that off. This should resolve your issue.

[GrampaJ]

That changes the number to 3. Don't I need "always on"?

[ewilli126]

No, it doesn't need to be always on. If the number changed and still shows
then there must be some unread notifications. Did you check the
"notifications" section. There are sometimes messages in the app. You can
also download the app to your computer and see if there are unread messages
on it.

[FLCT]

Turning off the Keepalive also resolve the issue for me as well. 

[OneLeoneWolf]

This was the issue. Thank you. 

[Mon.Mon]

Hey is there an update on this. 

[SunriseRun480]

Months later,  STILL a problem.   What's going on with this company?

[BonBonTom]

This is a good answer! Nobody is c listening to it! Clearing my notifications bar solved this issue for me. Thank you!

[BonBonTom]

It is annoying that the red dot makes you think there is something in the app to look at (like all other apps!), when in fact it's telling you that your notifications bar has a message for you that you haven't seen.  Clearing all my notifications bar stuff does remove the red dot.

[Caravan86]

Same here ???