08-08-2018
21:34
- last edited on
08-09-2018
06:36
by
AlejandraFitbit
08-08-2018
21:34
- last edited on
08-09-2018
06:36
by
AlejandraFitbit
Why does the Fitbit app crashes down on my phone in Vivo V5?
Moderator edit: subject for clarity
Best Answer08-08-2018 21:54
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08-08-2018 21:54
@Meghli8894 try reinstalling the app.
08-09-2018 06:38
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-09-2018 06:38
It's great to welcome you @Meghli8894 and @Marrrmaduke thanks for stopping by.
I just wanted to let you know that I have moved your post from the Versa board to the Android app board, since I think that here you will be able to see more related topics about the Fitbit app.
Now about the issue you are experiencing, I would like to know if the instructions provided by our friend worked? In the meantime, I recommend verifying that you have internet connection at the moment of opening the app.
Hope to hear from you soon. ![]()
Best Answer