Fitbit app is not updating resting heart rate

[Josthill]

My app isn't updating my resting heart rate since last week...have 're downloaded the app and I wear it when I sleep. Why isn't it updating this week?

Moderator edit: updated subject for clarity

[MarreFitbit · Accepted solution]

Hi there @Josthill, welcome to the Community Forums.

Please make sure that your mobile device is included in the list of supported devices. If you're unsure it's, see: Which phones and tablets can I use with my Fitbit watch or tracker?

Keep in mind that when a device is not supported we cannot guarantee its functionality with the Fitbit app. It might work at a certain time and then it can stop working out of nowhere after an update. This is because the app is not optimized to that device and any change could impact the performance. 

If the inconvenience persists, please log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

I've moved your post to the Android App as your topic is more related to this board.