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Fitbit app issue

When exercise is completed, the food changes are not updated on the daily graph. I'm using a pixel watch 4 and samsung phone with the app. Food graphs are OK if no exercise is included

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6 REPLIES 6

@PaulBam59   I moved your post to the Android app forum, a better fit for your issues.  I hope you get the help you need.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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@LZeeW Thank you for helping us keep the Community in order. 

@PaulBam59 A warm welcome to the Community! Thank you for your message . 

If you haven't done so yet, on your phone go to the settings > Apps > Fitbit App and clear cache. 
Restart your phone (off/on) 

Try to check the data again 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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Sorry but it didn't work.ThanksPaulSent from my Galaxy
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@PaulBam59 Thank you for your reply! Please try the following:

Sync your Pixel Watch with the Fitbit app.
Log out from the Fitbit app.

Uninstall the Fitbit app and restart your phone (off/on)
When the phone is on again, reinstall the Fitbit app and log in.  Try to pull up the info again. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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Sorry still doesn't work, there must be a software bug that is not increasing the calories out when exercises are completed. ThanksPaulSent from my Galaxy
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I have the same issue. It takes a day for data from my aria scale to show up in the fitbit android app. 

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