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Fitbit app keeps freezing

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‎11-13-2019 14:00

‎11-13-2019 14:00

Hi, my Fitbit app keeps freezing when I try to click on the sleep tracking section (all other ones work). I have updated the app and this hasn’t helped. Any tips?

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‎11-13-2019 19:16

‎11-13-2019 19:16

Hi, @BelOwens! Two things to try - clear the cache and data on your phone and uninstall/reinstall the app. Definitely shouldn't be happening, but doesn't seem to be widespread.

MakMak | Community Council

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1 REPLY 1

‎11-13-2019 19:16

‎11-13-2019 19:16

Hi, @BelOwens! Two things to try - clear the cache and data on your phone and uninstall/reinstall the app. Definitely shouldn't be happening, but doesn't seem to be widespread.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer