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Fitbit app keeps logging me out

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‎10-21-2025 01:06 - last edited on ‎10-22-2025 03:50 by Fitbit Moderator

‎10-21-2025 01:06 - last edited on ‎10-22-2025 03:50 by Fitbit Moderator

Why does my versa 3 fitbit app keep loging me out. Daily,  sometimes more often.  

I've cleared the cache,  reinstalled, have the latest version,  but still keeps happening.  

I've changed emails to a Gmail account... but still same problem

Moderator Edit: Clarified subject

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‎10-22-2025 03:57

‎10-22-2025 03:57

Hi, @Lookjustdoit, Welcome to the community. May I check you are logging in with your Google account, not just with a Google email address and a different password? 

The customary advice for deleting and reloading the Fitbit app is to follow these steps to create a clean slate for the reload.

Sync your Fitbit app>go to your phone settings>apps>fitbit>force stop>clear Storage (this also clears the cache)>uninstall>RESTART YOUR PHONE>reload the Fitbit app from the Play Store and log in with your Google account>Set up again as required.

Let us know how you get on by posting here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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