Fitbit app locks up

[WJackson2]

• My Fitbit app locks up.  

Moderator Edit: Clarified subject

[SilviaFitbit · Accepted solution]

@WJackson2 Welcome to the Fitbit Community. 

In order to provide you with the appropriate troubleshooting, reply to the following questions: 

- Is your Fitbit app crashing?

- Is your app locking up when you tap an specific button?

- Did it just start happening?

Have a good weekend. 

[WJackson2]

Yes my Fitbit app is crashing.

Yes it locks up when I click on things like exercise, and other widgets

It had been like this for a few months

It does not interpret my exercise.

[SilviaFitbit]

@WJackson2 Thank you for getting back. 

There was a system update released for Android devices that may have caused your Fitbit app to crash. A fix has been issues, check out the response here. 

Feel free to check out the main thread here. 

Hope this helps.