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Fitbit app not allowing me to sign on.

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‎06-21-2019 20:13 - edited ‎06-21-2019 20:16

‎06-21-2019 20:13 - edited ‎06-21-2019 20:16

My Fitbit app has not let me sign in on my phone. I have put in the sign in info in the appropriate spots and it says my info is wrong.   I sign in on my computer and it is telling me my email is something completely different (Which is not even a real email) and won't let me change it without the correct password which is not working.  Do I have to completely delete this profile and start all over? Please Help!

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‎06-22-2019 04:02

‎06-22-2019 04:02

Hi @itbmedesiree,

I don't think you'll need to start a new profile. Contact Fitbit Support and they can help.

Work out...eat... sleep...repeat!
Dave | California

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