Fitbit app not working properly

[HenryRedekopp]

Hello, my FitBit app worked really good until two days ago, then yesterday it had trouble syncing, and today it has logged me out and I can't log back in. Every time I try the error message says that I have the wrong user name or password. When I tried to create a new account it said there was a network error.  However, I am logged in on my computer and it works here, but not on the mobile app.

I have already uninstalled the app and reinstalled it, same issue.  What do i need to do?

Thanks

Moderator Edit: Clarified subject

[Guy_]

@valenter7- did your other post on this matter resolve it?

[valenter7]

I don’t see a new answer. The edit screen doesn’t give me the choice to add all of the elements that I don’t have. I am DM ing with fitbit and they are trying to problem solve.


Sent from my iPhone