01-15-2024 13:34
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01-15-2024 13:34
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Hi,
The App is constantly crashing as soon as I want to go for stats from the day before.
This happened after the latest update. (4.08)
Please help
01-16-2024 12:13
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01-16-2024 12:13
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@Krmmirek , A warm welcome to the Community! Thank you for your report.
Please on the settings on your phone go to apps> Fitbit App>and clear the cache. Don't worry all your synced data will remain saved on your account.
Restart your phone ( off/on)
Try opening the Fitbit app again.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
01-16-2024 12:20
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01-16-2024 12:20
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Hi @JuanFitbit , Thank you for your Response.
I did that already, but it did not fix it. It happens when I wipe to other days. It seems like its loading and then it crashes.
Kr

01-16-2024 12:22
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01-16-2024 12:22
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@Krmmirek Thank you for your reply and confirmation.
Then, please uninstall the Fitbit app.
Restart your phone (off/on again)
After the phone is on again, install the app again and try to log in.
Try switching the dates again.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

