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Fitbit app on Android not syncing with web dashboard

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‎04-23-2016 04:39

‎04-23-2016 04:39

My HR is connected to my Samsung Edge and is pulling data properly. But how does this data show up in the Fitbit web dashboard? I've logged in with my correct account?

 

Thx-NP

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‎04-23-2016 05:31

‎04-23-2016 05:31

Hi @NinPin

 

Moved this thread from the Charge to the Android section since being a app related issue & increases the chance of getting a solution.

 

  • Make sure to be logged in to the same fitbit account on your phone;
  • Ensure that the latest Fitbit App version is installed from the Google Play Store;
Feel free to log out from the Fitbit App & login again..
 
If having installed a previous Fitbit App update over a existing version, it may be worth a try to uninstall the installed version first, then installing the fitbit app freshly, as sometimes glitches can occur when keeping installing newer app versions over installed apps..
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