Fitbit app receives multiple old notifications

[charleskn]

Occasionally I get a flurry of notifications, which I had received and deleted months before. I'll get 10, 20 or 30 notifications at one time, as if they are new notifications, but if I click on them, they are just the same old (often months old) cheers & comments.

[BraulioFitbit]

Hey there, @charleskn.

I appreciate the details provided about notifications. I recommend you to try the following:

1. Go to your phone's Settings.
2. Tap on Apps > Fitbit.
3. Under Storage select the option to clear cache.
4. Go back and select Force Stop.
5. Open the Fitbit app and check if you're still getting those notifications

Hope this helps!

[charleskn]

Hi @BraulioFitbit Due to the numerous issues I have been experiencing with the app, I have cleared the cache, and re-installed the app multiple times, recently.

[charleskn]

I have chatted with some fitbit friends with whom we have a shared community page, and share challenges, and they are experiencing the same issue, and getting old notifications from the same people as I am. This would mean this is not an issue on my phone, at the client side, but is back on the server side, which is pushing the same notifications to multiple people.

[charleskn]

My Charge 5 updated the firmware last night and a bunch of folks (friends and non-friends) received notifications about old posts. One friend receive 100.