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Fitbit app stops working when trying to turn on notifications

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‎12-27-2016 11:14

‎12-27-2016 11:14

When my wife trys to turn on her notifications in the fitbit app, it says "sorry fitbit has stopped working".  she has a new Blaze paired to a galaxy s6 edge plus and is using textra, I have the same setup but I am using stock messaging app and have not had an issue. Her blaze works on my phone , but she gets the same error using my Blaze on her phone.

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‎12-28-2016 03:43

‎12-28-2016 03:43

 

Had a similar issue with my new Blaze and my Google Nexus 6P, tried everything and in the end the only way I could get the issue fixed was to do a full factory reset on the phone. A pain with all the reinstalling and setting up but at least now is working fine

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