help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app stuck on loading screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-05-2020 12:29

‎10-05-2020 12:29

the app keeps getting stuck on  the starting screen with just the logo. I have uninstalled and reinstalled a number of times and it keeps happening?

Best Answer
0 Votes
2 REPLIES 2

‎10-06-2020 01:44

‎10-06-2020 01:44

Hi, @B06 welcome to the community, It's a pity you are having a problem with setting up your Charge 4, this article will provide detail on your way forward. If progress escapes you please post here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer
0 Votes

‎10-06-2020 12:44

‎10-06-2020 12:44

try restarting your phone, after installing the app

Best Answer