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Fitbit app

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‎02-22-2016 18:54

‎02-22-2016 18:54

I cannot sync my furniture to the app. I unmistakeable and reinstalled several times. Circuit won't reset. Tried the Bluetooth on and off everyone suggested and nothing works. Now I have lost almost all the rules on the app. Won't team steps, sleep, flights of stairs, pretty much nothing. My furniture is one week old, I was hooked up to the app for the first 4 days and all was fine. I wish I wouldn't have waisted my money.
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‎02-23-2016 03:18

‎02-23-2016 03:18

Welcome to the Fitbit Forums @User_0123! Could you tell me what "Furniture" means? If it's about a Fitbit tracker, I recommend checking out these syncing troubleshoots. Make sure that there isn't another Bluetooth device that may be creating interference during the process.Setting  up your tracker as a new device may also help you to bring it back to sync as usual. Also, make sure that your tracker is running the latest software version and your mobile device the latest version of the Fitbit app for iOs or Android device.

 

Hope this helps. Let me know the outcome.

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