help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

friends not showing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-22-2016 04:24

‎02-22-2016 04:24

On my mobile device it shows only 2 friends in my 7 day step...but when I go on my computer it shows them all??? Why is this I want to see all friends??
Best Answer
0 Votes
1 REPLY 1

‎02-22-2016 11:38

‎02-22-2016 11:38

It's great to see that you've visited the Fitbit Community @parismom13. This issue sounds weird. I would recommend checking if you are using the same email address to log in to your account from your computer and your app. You might have created two accounts during the logging process. If you need to deactivate one of the accounts please get in touch with Customer Support. Let me know if the above is not your case to further investigate.

 

Thanks for stopping by, see you around. Smiley Very Happy

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes