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Fitbit app

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‎03-22-2016 20:32

‎03-22-2016 20:32

Anytime I try to set up my Alta, I get a window telling me to update my app. I literally just downloaded it, why would it need an update already? I tried deleting and re-installing.
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‎03-22-2016 20:33 - last edited on ‎03-23-2016 07:27 by Moderator Alum

‎03-22-2016 20:33 - last edited on ‎03-23-2016 07:27 by Moderator Alum

Anytime I try to set up my Alta, I get a window telling me to update my app. I literally just downloaded it, why would it need an update already? I tried deleting and re-installing.

 

Moderator edit: subject updated for clarity

 

 

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‎03-23-2016 07:41

In response to kbrooke

‎03-23-2016 07:41

Hey @kbrooke is nice to see you around! Smiley LOL Fitbit regularly provides new versions of the Fitbit app on the Play Store. To see what version of the Fitbit app is installed on your device: Tap the menu button, then tap Help and tap Fitbit App, you need to be able to see "App Versions 2142876", if don't have the latest update open the Google Play store on your device, tap the menu button, tap My Apps and choose the Fitbit app, tap Update. If you want automatic updates in the future, check the Allow automatic updating box.

 

I hope this information helps you, if you have any additional questions I'll be around! Woman Wink

Community Moderator Tarin | Community Moderator

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