03-22-2016
19:12
- last edited on
03-23-2016
04:30
by
AlejandraFitbit
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03-22-2016
19:12
- last edited on
03-23-2016
04:30
by
AlejandraFitbit
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I've had no problem syncing until this week (2 yrs with my flex) It stopped on two days ago. I've reinstalled app still nothing. I can enter the manually but does not do anything else. Ugh
Moderator Edit: Subject for clarity

03-23-2016 04:29
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03-23-2016 04:29
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Welcome to the Community @llwtpa. I recommend verifying that your phone is a Compatible Mobile Device. If the LG 4 doesn't appear in the compatible devices list, it means that it is not compatible and that's why you have problems syncing. If it is a compatible device, please following the Syncing Troubleshoot.
Let me know how it goes!

03-23-2016 05:43
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03-23-2016 05:43
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my lg and on the computer. From my computer...it says dongle not
connected.I've rebooted, reinstalled and changed ports and it still gives
same message. The flex works( alarm went off this am) but cannot sync
because "no dongle"
Any other ideas of what I can do?

