help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit blaze not syncing to app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-07-2016 21:26

‎05-07-2016 21:26

Ive had my fitbit for less than two weeks and when i first got it it was syncing fine. For about a week it hasnt been syncing at all. Not automatically or manually. It gives me different errors all the time. The most recurring one is 'tracker not syncing'. I've tried all the steps on the website to try and fix it but it doesn't seem to help.
Best Answer
0 Votes
1 REPLY 1

‎05-08-2016 04:21

‎05-08-2016 04:21

A warm welcome to the Community @Katie-johnson. Thanks for troubleshooting this issue by yourself. If your tracker is not syncing, I recommend following our Syncing Troubleshoot and if these instructions don't work, feel free to contact our Support Team, for a faster response you can contact them via phone or chat.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes