Hello everyone! I would like to announce that a new version of the Fitbit app is available. This is where you can find release notes for the latest version of the Fitbit app for Android mobile devices. To download the latest app version, please visi...
If you’ve noticed that your sleep stages, sleep time and awake time have changed recently, you’re seeing our latest improvement in action. This is the first step in a series of upcoming improvements to improving our sleep tracking — so stay tuned to ...
Fitbit is updating our contactless payments feature from Fitbit Pay to Google Wallet. Google Wallet is now available for all Fitbit devices that support contactless payments. This update will increase the number of banks and cards that are available ...
The weight calculation seems to be off, under the Goal Progress, weight lost since this date. It's pretty simple math, starting weight minus curgent weight. For me, it should be reading 2.6 but it's currently reading 1.7.I had issues with the app not...
Fitbit's bmr calc is way off for those outside of a normal type. Considering my size and weight, fitbit thinks I should have 3000+ Cal bmr, when in fact my bmr is closer to 1900. Anyone have recommendations of a size/weight combo I can enter to drop ...
Will there be an update to make the notifications on the alta compatible to the samsung galaxy note 5??????
Is there a way to set the time?
I have acquired from Ebay a used Fitbit Charge HR. I downloaded the app to my Samasung Galaxy, set up my account and synced the phone app with my Fitbit.I then discovered that I had months & months of someone else's data. I'm not entirely sure that t...
I am entering a previous exercise but I don't know how many calories I burned. When I attempt to save, it says that i must enter the total calories or choose to automatically have the calories calculated. How do I do this?
My Charge HR has been fine up until a couple of days ago and now it won't sync properly. I have followed the troubleshooting steps but I am having to restart my phone everytime I want to sync my Charge HR. Everytime I try to sync I get the message "T...
One day is was working and the next day it stopped. I took all the steps as instructed but nothing worked. I own a Galaxy Grand Prime. Although it was not found on the search it was working...
I have checked and rechecked and I'm not crazy. I'm in 2 weekend warriors and 2 pending work week hustles. Deleted all invites. Trying to create my fifth challenge but I keep getting a message saying I can only be in five.
On both my andriod devices; samsung galaxy tab4 and samsung galaxy s6 the fitbit app wont let me log in. The app says fitbit.com is down. I've uninstalled and reinstalled the app. I've turned off the wireless, bluetooth, etc and restarted the phone r...
Turned b/tooth off last night by mistake and now cannot 're synch fit bit, have HTC one and charge hr, have uninstalled and reinstalled fit bit nd held down button on side; still not working????
I lost my exercise tracking in my fitbit apps on my cellphone. Don't know why
I have a flex which I'm giving to my wife and I am purchasing a charge hr. Is it possible to link both devices to my phone under different accounts?
Fitbit Update 03/31/16: As this issue has been resolved and there has been no new mentions of this continuing to be an issue, I will be closing this thread. If this issue arises again, feel free to create a new thread so I can take a look into the ...
I've been running stairs and my charge HR is consistently inaccurate, I read a couple posts in this forum about the same problem and tried the solution given, which was to clean the sensor. This works, however I have to do this every time I get a bit...
I've had my Fitbit Flex for about 2.5 years and recently started using the Andriod app, although I mostly use it for the widget to see my step count. One thing that really bothers me about the app is that it does not show my activity records. If I cl...
Today I did 30 minutes on the treadmill, then 14 minutes of weights, then an additional 16 minutes on the treadmill. My stats are only showing 31 active minutes and only 2.71miles. My treadmill and my phone are showing over 3miles - why the discrepan...
Can anyone tell me if they have a any issues with this syncing for the notifications on "stay connected"?With the new fitbit Alta
How are active points entered to fotbit. I am synced to Watchers, is it supposed to sync with WW Activity points? All help appreciated. Thanks.
I just goty blaze and did the software update. But when I go under general I only have call notifications. I don't have the options for text message or calendar notifications. I've power cycled the phone (Note 5). Power cycled the device (both button...
I went for a 6 mile run, fitbit surge said 463 calories and 6 miles. Dashboard said the same thing. But the android app said 83 calories and 1 mile. I've had an issue of the app crashing/force closing on me for about a week now I've reported several ...
I have a flexible and wanted to upgrade to a surge but seems the calls ID and text isn't compatible which really sucks. How soon will there been upgrade for my phone? Really was set on the surge. Boy do some things favor the iPhone
My droid razr m built number is KDA20.62-15. Please help!
My Fitbit Charge HR wouldn't sync to my Android this morning so I tried rebooting the blue tooth on my phone only when i went to find my charge it was'nt coming up. I have now uninstalled my charge from my android and its not reinstalling it. Has an...
I have had my fitbit charge HR for 3 months with no issues, now for the last 4 nights it has not tracked my sleep. I have tried to restart it, uninstalled and reinstalled the app, my fitbit has the updated software (as far as i kno), and i have tried...
I thought the app was always working. For it always sync and updates info like weight and such. Today I decided to look at my friends. Then it says Can't connect to Fitbit Please check your network connection and try again. I have de-installed the ap...
My Alta won't show my messages that I receive. I have it selected to show these notifactions so I'm not sure what to do
Hi. On my dashboard, the information for my steps and for my active minutes are wrong. However, when I click on my steps, the screen it takes me to shows the correct steps. Same thing is true for my active minutes. I can't figure out how to fix it.
Everything is connected everything is charged but it's saying no device found. I've Uninstalled and reinstalled the app and disconnected from Bluetooth and reconnected again too.. I'm lost at what to do
Just picked up a Blaze today and got it all set up and am now having some issues getting it to sync to my phone. Noticed it when I tried to change the watch face and the sync went forever and then just stopped. Still said it ws last synced 40 minutes...
My steps on my app are not showing up, now i cant sync my steps. They show up on my fitbit just not my app.
Help! As I try to enter my exercises for the day, the response I get is "The time and duration specified is in the future." But it isn't! UGH!
I've tried resetting a few times to no avail. My fitbit keeps resetting back to less steps. I'll get to 6k for example and both the device and my phone will then say I only have 1400 steps. It does this many times through the day. Any advice?
My fitbit app has not been showing my sleep activity, and I can't find if it's turned off somewhere or something else odd is happening.
Team Fitbit is responding very well and in time, waiting for my phone to get included in Android.
If you set up your tracker correctly, it should automatically sync with the Fitbit app or Fitbit Connect as described in How do Fitbit trackers sync their data? If your tracker is not syncing with the Android app, verify the requirements below and ...
Does Alta track heart rate? My calories counted isn't right and I can't see where it tracks heart rate
It won't connect to my phone. A message keeps coming up to turn off bluetooth and turn it back on. I keep doing that, but the alta still won't set up.
Tried the paper clip advice. Can't find where i seen that on the thread but no go ! Hasn't synchronized since 22 March! ! I've done everything humanly possible and it's just not working! !!
Unable to sync fitbit to app. Sometimes it says unable to locate tracker others it says unable to connect to fitbit.com. it seems like the issue is with the update? Already tried restarting phone, trying blue tooth on and off, uninstalling and re-ins...
