help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

GPS tracking off by 10%

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-03-2016 13:53

‎05-03-2016 13:53

Fitbit android app has been a pain for so long now. After all of the problems with zig-zag paths etc. the tracking is still awful. It under-measures all distances by approximately 10% when compared to other apps or trail markers. As a concequence, associated measures like pace are also incorrect. 

Best Answer
0 Votes
3 REPLIES 3

‎05-03-2016 15:44 - edited ‎05-03-2016 15:49

‎05-03-2016 15:44 - edited ‎05-03-2016 15:49

I've noticed this as well, my 5K run normally comes up as about 4.7K and my 8 mile run normally comes out at around 7.5 miles.

Best Answer
0 Votes

‎05-04-2016 07:30

In response to joncandy

‎05-04-2016 07:30

I am surprised more people are not complaining about this. 

Best Answer

‎05-04-2016 21:12

‎05-04-2016 21:12

I'm having the same problem on my Motorola Moto E 2nd Gen running Android 5.1 and Blaze but if I use my Samsung Galaxy Tab Pro 8.4 running Android 4.4, it's accurate. I've been doing extensive tests and support is no help. My conclusion is that my Motorola isn't 100% compatible with the Blaze and isn't "talking" correctly between the phone and the Blaze. I feel all I can do now is cross my fingers that an update fixes this otherwise GPS connect is useless, basically turns my Blaze into an expensive Charge HR.
Ionic, retired Blaze.
Best Answer
0 Votes