Charge HR stopped syncing with Droid Turbo 2

[AgonicBrew]

So I have had a Charge HR since the middle of January. I have had no problems until about 2 weeks ago. The Charge HR stopped syncing to my phone. I can still sync to a computer. I have uninstalled the fitbit app as well as reseting the Charge HR and still nothing. I know that the Droid Turbo 2 is still being evaluated for compatibility, but I'm looking for any suggestions. My Turbo 2 is on OS 6.0 (Marshmallow). My location setting is on.

[MaginB]

Hey there @AgonicBrew Welcome to the Fitbit Community!

Let me help you out,l  the Motorola Droid Turbo 2  is currently not a supported device. Although the Motorola Droid Turbo 2 hasn't been fully tested and listed as supported, it wouldn't hurt to attempt to set up your Droid Turbo 2 for syncing with these steps. Depending on your device, all features may not be fully functional. In the meantime I recommend performing a restart 2 or 3 times in a row and keep an eye on the Supported devices list so you will know what features will be compatible with your mobile device.

Hope it helps!

[jake1086]

Mine recently starting doing the same thing, I think mine stopped syncing on the 24th.... I'm trying to remember if I did a phone update around that time.... regardless

Moderator edit: removed language

[ErickFitbit]

@jake1086 I recommend setting up your tracker again with the instructions here. Let me know if that helps improve your syncing experience.