help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing w/Sony Xperia M2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-03-2016 12:57 - last edited on ‎05-03-2016 16:02 by Moderator Alum

‎05-03-2016 12:57 - last edited on ‎05-03-2016 16:02 by Moderator Alum

I've had my charge hr for 8 days now. It synced on the first day. But I haven't been able to since. It shows up on my app as steps, heart rate etc but just won't save as data as such. What can I do as a friend has done a challenge with me and it won't update my stats?

 

Moderator edit: edited title for clarity

Best Answer
0 Votes
1 REPLY 1

‎05-03-2016 16:01

‎05-03-2016 16:01

@Pompeychick77 Welcome to the Community!

 

According to your signature, you have the Sony Xperia M2 which isn't yet listed as a supported device here.

 

As a workaround to sync your activity, you can use the USB wireless sync dongle that came with your Charge to sync with a computer. Check out the full instructions for doing this, here. Let me know if that helps out.

Erick | Community Moderator

It's all about the food! What's Cooking?

Best Answer
0 Votes