help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit charge 2 won't sync on android

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-02-2019 01:53

‎10-02-2019 01:53

I have a galaxy A5 (2017) and since last night my charge 2 and the fitbit app are not syncing. I have tried everything possible but nothing seems to be working. The app is syncing with my "my fitness pal" app but not with my charge 2.  I have read there was an update for iOS (apple) recently. Has there been an android update as well? Could this be the problem? 

Best Answer
0 Votes
1 REPLY 1

‎10-02-2019 08:03

‎10-02-2019 08:03

Seems to have been resolved. After repairing my charge 2 after 2 attempts.

Best Answer
0 Votes