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Fitbit charge 3 not syncing

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‎03-05-2019 12:58

‎03-05-2019 12:58

So fed up!! Only got my charge 3 in September and loved it. Paired fine to my Samsung Galaxy S6 but a few weeks ago just stopped syncing. Have scoured the forums and tried all suggested help and still not working!! Now it doesn't even say the correct time and I can't even wear it as a watch/step tracker. For the price I paid I want a refund or new tracker! Fuming 😞

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‎03-05-2019 13:22

‎03-05-2019 13:22

Hi...ive got the same issue...not syncing last 4 days ...frustrated...did you ever get a fix?

Pjazz22

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‎03-05-2019 13:34

In response to PJazz22

‎03-05-2019 13:34

No not yet have tried all options but it's useless. I have no idea who to contact for further help



Sent from my Samsung Galaxy smartphone.
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‎03-05-2019 13:35

In response to PJazz22

‎03-05-2019 13:35

Hi no not yet all options tried. Have no idea who to contact for further help

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‎03-05-2019 18:23

In response to Sarahgee

‎03-05-2019 18:23

Hi again...i got it to sync by going into Settings on my phone, then Apps,  FITBIT, Permissions and had to turn it to ON. Somehow it went off. Hope that helps. Sent on my Sprint Samsung Galaxy S6 edge+.
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