My app stopped syncing today on charge 2

[K.pipermn]

My fitbit just stopped syncing today. It has been working great until today. How do I get it back. I have reinstalled my app. Turn and restarted devices and nothing has worked. Any ideas?

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/
• if none of that works then contact customer support: contact.fitbit.com

[SteveH]

Did you get your syncing issues fixed ok?