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Fitbit charge will not sync

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‎02-21-2017 06:44

‎02-21-2017 06:44

My Fitbit charge shows under my settings - Bluetooth but when I try and sync my activity from  Fitstar it says I have no devises to sync to?

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‎02-21-2017 07:04

‎02-21-2017 07:04

@SueMarie, does the Fitbit tracker appear on the Fitbit App Account page as a device, in addition to showing in the phone settings Bluetooth page?  If not, you need to add it. 

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