Fitbit clock - Fitbit Community

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Fitbit clock

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sandylands

2 0 0

My fitfit HR 2 hasn't got the correct time. How do I reset it

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3 REPLIES 3

SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17588

The time should reset itself every time it syncs to your phone or computer. Has your fitbit gone through the setup process and is it syncing ok?

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sandylands

2 0 0

<meta charset="UTF-8" />

No it's not syncing. I have a new phone. Samsung S8

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SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17588

I would try restarting your phone and then restarting your fitbit using this procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

http://help.fitbit.com/articles/en_US/Help_article/1866

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