02-27-2023
18:46
- last edited on
03-01-2023
11:58
by
RodrigoMFitbit
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02-27-2023
18:46
- last edited on
03-01-2023
11:58
by
RodrigoMFitbit
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This happened last night because I I was really curious and I connected all of my three phones and it won't sync to my main phone or the other phones please help i think I broke it
Moderator edit: Subject for clarity.
Answered! Go to the Best Answer.

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03-01-2023
12:07
- last edited on
05-27-2024
06:43
by
MarreFitbit
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03-01-2023
12:07
- last edited on
05-27-2024
06:43
by
MarreFitbit
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@Rich_Laue @Odyssey13 Thank you very much for your help. Much appreciated. True, Android 9 is now the minimum requirement. I would also remove the Fitbit device from the other Bluetooth settings.
@Happyrabbit Welcome to the forums. I will happy to help you sync your Charge HR again.
In this case I recommend the tips in the following article: Why won't my Fitbit device sync?. If that does not help, I also recommend setting it up as a new device. Remove it from your Bluetooth settings and open the Fitbit app and proceed to set it up as a new device.
02-27-2023 18:55
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02-27-2023 18:55
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Hi @Happyrabbit remove the app from the phones you don't want to use. Try restarting your device and your phone that you want to use. You'll need a minimum of Android 9 to have everything working.
02-28-2023 14:28
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02-28-2023 14:28
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You will also want to remove the tracker from the unwanted phones Bluetooth lists.
A Bluetooth device, such as a tracker, speaker, keyboard, mouse, will only talk to one phone at a time.
03-01-2023
12:07
- last edited on
05-27-2024
06:43
by
MarreFitbit
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03-01-2023
12:07
- last edited on
05-27-2024
06:43
by
MarreFitbit
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@Rich_Laue @Odyssey13 Thank you very much for your help. Much appreciated. True, Android 9 is now the minimum requirement. I would also remove the Fitbit device from the other Bluetooth settings.
@Happyrabbit Welcome to the forums. I will happy to help you sync your Charge HR again.
In this case I recommend the tips in the following article: Why won't my Fitbit device sync?. If that does not help, I also recommend setting it up as a new device. Remove it from your Bluetooth settings and open the Fitbit app and proceed to set it up as a new device.
