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Fitbit devices are not syncing time

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‎02-25-2019 16:27 - last edited on ‎02-26-2019 06:37 by Fitbit Moderator

‎02-25-2019 16:27 - last edited on ‎02-26-2019 06:37 by Fitbit Moderator

My Fitbit versa and alta are displaying the wrong time,  I travelled through a different time zone than back,  time is showing the other time zone 

 

 

Moderator edit: Clarified subject

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‎02-26-2019 06:36

‎02-26-2019 06:36

Welcome to the Forums @Jthomps99.

 

Let me help you figure out what is going on.

 

In this case I'd recommend that you try to follow these steps:

  1. Restart both of your Fitbits and your phone.
  2. Manually sync your Fitbits by pulling down on the app's main dashboard.

That should help in getting them to show the correct time.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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