help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit devices are not syncing time

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-25-2019 16:27 - last edited on ‎02-26-2019 06:37 by Fitbit Moderator

‎02-25-2019 16:27 - last edited on ‎02-26-2019 06:37 by Fitbit Moderator

My Fitbit versa and alta are displaying the wrong time,  I travelled through a different time zone than back,  time is showing the other time zone 

 

 

Moderator edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎02-26-2019 06:36

‎02-26-2019 06:36

Welcome to the Forums @Jthomps99.

 

Let me help you figure out what is going on.

 

In this case I'd recommend that you try to follow these steps:

  1. Restart both of your Fitbits and your phone.
  2. Manually sync your Fitbits by pulling down on the app's main dashboard.

That should help in getting them to show the correct time.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes