help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit flex won't connect to bluetooth

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-12-2016 14:59

‎05-12-2016 14:59

Turn Bluetooth one and off, restarted the phone, still won't connect. Says the fitbit rejected the connection? Android updated night before last wondering if there's a problem there? But it connected this morning okay, just stopped about 10 hours ago.
Best Answer
0 Votes
1 REPLY 1

‎05-12-2016 22:13

‎05-12-2016 22:13

Did the Android update to version 6? There is a requirement with version 6 that location services are enabled. Could this be the problem?

 

If not, then you could try restarting your fitbit. This does no harm and can sort out all sorts of issues:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

Best Answer
0 Votes