Fitbit friends not showing in the App

[Danduriya]

Why can't I see other fibit users in my Android app?  I used to be able to join groups and add friends and chat with other Fitbit users.   Now I can't. 

Moderator Edit: Updated Subject For Clarity

[RobertoME]

Hi there @Danduriya, good to see you one more time in the Fitbit Community! I was reading you are not able to see other Fitbit users on your Android app. I'm wondering if you are referring to your friend list in the Fitbit app? Is the issue limited to your contact list or the issue replicates for your Facebook friends?

Remember that only those contact you have saved with an email address on your phone will appear on your Fitbit app, but this apply only if the issue you are experiencing is related to the section to add friends.

In the meantime make sure you are running the latest version of the Fitbit app. Which I'm sure you are but it would not hurt to review.

To see what version of the Fitbit app is installed on your device:

1. Tap the menu button.
2. Tap Help.
3. Tap Fitbit App.

Now what I'm interested for you to try is the following: 

Log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

Hope this helps and keep me posted how it goes.