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Fitbit hr not syncing

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‎03-29-2016 05:12

‎03-29-2016 05:12

Only had fitbit for a month. I keep my Bluetooth on at all times. I've not had any updates on my s6 phone but won't sync since last night.
Done all the things they have recommended. What should I do?
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‎03-29-2016 05:26

‎03-29-2016 05:26

I guess one of the things you tried was restarting your phone and fitbit. If so, note that the fitbit restart procedure doesn't always work first time so it might be worth trying this again a few times:

 

http://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker/

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‎04-05-2016 04:53

‎04-05-2016 04:53

It's nice to see our Community is growing @Tara123! Welcome sweetie! Woman HappyI saw my friend @SteveH provided you with a great troubleshoot for this. I'd like to add that you can also follow the steps provided in this post. 

 

Let me know the outcome! Cat Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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