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Fitbit inspire wont show me calls/messages from my phone

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‎03-27-2019 13:58

‎03-27-2019 13:58

Just got my fitbit today trying to set up, my calls/messages will.not.come threw on it. I have a samsung. Also i dont have HR do i not get it cause its not a HR? 

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2 REPLIES 2

‎03-27-2019 19:13

‎03-27-2019 19:13

I have an hr and Samsung galaxy 8 and am having the same problem

 

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‎03-27-2019 20:36 - edited ‎03-27-2019 20:37

‎03-27-2019 20:36 - edited ‎03-27-2019 20:37

Hello @Alic661990  and @Cwolfe1 and welcome to the Fitbit Community.

 

1) On your smartphone Fitbit app check if the related permissions (SMS, Phone and Call logs) are enabled.

In addition check if the notification access is granted

 

2) To be able to read HR your Fitbit needs to have HR sensor.

 

If you need further assistance do not hesitate to reply.

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