help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit isn't syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-09-2019 09:32 - last edited on ‎11-10-2019 05:30 by Moderator Alum

‎11-09-2019 09:32 - last edited on ‎11-10-2019 05:30 by Moderator Alum

When I try to sync with my Android phone it cannot locate the device.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
3 REPLIES 3

‎11-10-2019 05:31

‎11-10-2019 05:31

It's great to see you around, @Wilda.

 

If you are having problems syncing your tracker, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

 

Let me know how it goes. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎11-13-2019 03:54

In response to AlejandraFitbit

‎11-13-2019 03:54

All set, thank you!

Best Answer
0 Votes

‎11-14-2019 05:02

In response to Wilda

‎11-14-2019 05:02

Those are great news, @Wilda.

 

I am glad to hear that your Fitbit is working now. If there is anything else we can help you with, do not hesitate to post it.

 

Happy stepping! 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes