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Fitbit no longer syncs with samsung s7

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‎08-01-2017 13:23

‎08-01-2017 13:23

I've had my fitbit for quite sometime,  just recently noticed it is not syncing to my Samsung s7.  Ive tried restarting it, reinstalling the app on my phone, checked Bluetooth and settings on the phone.  Any other suggestions?

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‎08-02-2017 07:28

‎08-02-2017 07:28

Hello @TamsTee, it's nice to have you here as a new member of the Fitbit Community. I saw you were experiencing syncing issues with your tracker and mobile phone.

 

I recommend to review the following post: Having trouble syncing? (here's how to fix this). It might add some additional direction from what you have tried. 

 

Hope this helps and let me know how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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