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Fitbit no longer works on Note 7?

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I have a perfectly safe Note 7 which was included in a "voluntary recall" because a small number of devices. overheated... ironically, this note 7 not only remains cool, but heats up less than any device I have ever owned. The problem is, now the fitbit surge doesn't want to sync, loses time, and, while the note 7 can see and connect to it, the Fitbit app does not. Looking at the supported devices, I no longer find Note 7 listed, only. Note 8,which is not yet available? What gives?
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It's great to see you here @Nrus. If your tracker is not longer syncing with your Note 7, I recommend following our syncing troubleshoot, after these steps your Fitbit should sync without a problem.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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